Privacy Policy
Effective Date: January 7, 2026

Balterra (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit www.balterrawellness.com (the “Site”).

Information We Collect

We may collect the following types of information:

  • Information you provide (such as name, email address, phone number if provided, and message content) when you sign up for updates or contact us.

  • Order information (such as shipping address and order details) if you purchase products through the Site. Payment details are processed by our payment processor and are not stored by us.

  • Technical information (such as browser type, device identifiers, IP address, and cookie data).

  • Analytics and usage data about how you interact with the Site.

How We Use Information

We use information to:

  • Provide and operate the Site and fulfill requests or orders

  • Respond to inquiries and provide customer support

  • Send updates, newsletters, or marketing communications you opt into (you can unsubscribe anytime)

  • Improve our content, products, and Site performance

  • Maintain security, prevent fraud, and comply with legal obligations

Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the Site (for example, website hosting, analytics, email delivery, and payment processing). These providers are permitted to use information only to perform services for us.

Cookies & Tracking

We use cookies and similar technologies to enable Site functionality and understand usage. You can control cookies through your browser settings (note: disabling cookies may affect Site features).

Your Choices & Rights

  • Email: You may unsubscribe from marketing emails at any time using the link in our emails.

  • Access/Deletion: You may request access to or deletion of your personal information by contacting us at the email below.

  • State privacy rights: Depending on where you live, you may have additional privacy rights under applicable laws.

Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children.

Payment and/or Third-Party Purchases

If you choose to purchase through a third-party platform (e.g., Amazon), your purchase information is handled by that platform under their policies.

Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the Effective Date above.

Contact Us

Balterra Inc.
Windham, NH 03087
Email: jose.barbosa@balterrawellness.com